From Coast to Coast, Macron Music has you covered

You’ve just bought the Fender Stratocaster of your dreams — and at Macron Music, we will move hell and high water to see it in your hands as quick as possible. And yes, we can post to any address anywhere in Australia! Fast, cost effective and safe delivery of your order is our highest priority.

free_shippingDo you offer free delivery?

We sure do! Allow Macron Music to show our gratitude for your business by providing free delivery through Australia Post eParcel on any items over $100 and under 5 kg.

Where do you send to? And what products do you send?

We will send anything anywhere in Australia.

  • If the item is over $100 and under 5kg free delivery applies.
  • If you require additional postage methods including insurance there are provisions in place for this too. The charges vary depending on weight and area.
  • Large and bulky items require a quote from Macron Music before purchasing.

How soon will my order be shipped?

Our handling time is two business days. In most cases the item will be sent the next day after your order is placed.

How long will my order take to get to me?

Obviously using third parties to ship items it can be a little difficult to predict how long an item will take to arrive to you. While most orders ship the next day after order sometimes things can take a little longer depending on how busy it is. Below is our best estimates on delivery times to all parts of Australia

Sydney 2-3 Days

Rural NSW 3-4 Days

ACT 3-4 Days

Melbourne 2-3 Days

Rural Vic 3-4 Days

Brisbane 3-4 Days

Rural QLD 7 Days

Far North QLD 7 Days+

Perth 7 Days

Rural WA 7 Days

Adelaide 5-6 Days

Tasmania 7 Days

Northern Territory 7 Days


Where do you ship from?

Depending on the item we ship from any one of 3 different locations. Most instruments ship directly from the store in Erina but we can also ship D’Addario strings, Promark Drumsticks, Evans heads, SKB Cases, DW and PDP Drums, Alvarez guitars and Schecter guitars directly from their warehouse in Melbourne. We can also ship Mackie, Korg, Blackstar, Universal Audio, Ampeg, Roli and AKG directly from another warehouse in Melbourne. This is done to expedite shipping times as not every single item is physically in stock at the store at all times. This gives you more access to the brands you love with quicker shipping time frames. If you are unsure of where your item is coming from just ask one of our friendly staff on the online chat.

Can I have my order sent express?

We have just introduced express shipping for items under 1kg. The item will be shipped using Australia Post e-parcel express which is overnight to any metro area. Express shipping to remote areas is faster but is not guaranteed to be overnight.

Can I track my order?

Of course! All orders have a tracking number issued by either Australia Post e-parcel, Startrack or TNT couriers.

What products have special delivery guidelines?

Anything large and bulky. Specifically items over 10kg in weight or items like digital pianos, drum kits, digital drum kits or heavy audio equipment.

Do you ship to special addresses e.g PO boxes?

We can send items to residential addresses, business addresses and PO Boxes. Please bear in mind that due to size restrictions larger items can not be posted to a PO Box

Do you offer insurance?

Yes we do. Please note our free delivery option for items over $100 is fully trackable, but not insured.

How much will delivery cost if I want insurance in transit?

Items that are less than 500g in a padded envelope with insurance 

Examples: Multipacks of guitar strings, Capos, Pedals

Method: Australia Post eParcel

Cost to customer including insurance on goods up to $300: Just  $9.90 Aus wide

Items that are more than 500g but less than 5kg with insurance 

Examples: Small amplifiers, Drum hardware, Effects units

Items over 5kg but under 10kg

Methods: TNT Couriers/Startrack Couriers/Australia Post eParcel

Cost to customer: Charged by area

NSW $9.90


VIC $9.90

QLD $15

SA $25

NT $40

WA $30

TAS $35

FAR NORTH QLD (Mackay, Cairns, Townsville etc. )$30

Items that are more than 10kg but under 25kg with insurance 

Examples: Digital Drum kits, Digital Pianos etc

NSW $30


VIC $30

QLD $40

SA $35

NT $70

WA $65

TAS $65

FAR NORTH QLD (Mackay, Cairns, Townsville etc. )$65

Items that are more than 25 kg up to 55kg with Insurance

Examples: Acoustic and Digital Drum kits, Larger Style Digital Home Pianos

NSW $99

ACT- $99

VIC $99

QLD $99

SA $99

NT $199

WA $299

TAS $199

FAR NORTH QLD (Mackay, Cairns, Townsville etc. ) Quote on Application